Refund policy

Last updated: October 27, 2026

60-Day Money-Back Guarantee

Every product sold on Bella Picks comes with a 60-day money-back guarantee. If you don't love what you bought, for any reason, email us at info@bellapicks.com within 60 days of delivery with your order number and we'll refund the full purchase price to your original payment method. No questions, no restocking fee.

In most cases we won't ask you to send the item back. If we do request a return, we'll send the return address and prepaid instructions; you never pay return shipping.

Damaged, Defective, Wrong or Missing Items

If an item arrives damaged, defective, not as described, or if you receive the wrong item, email info@bellapicks.com with your order number and a photo or short video of the item and packaging. We'll send a replacement at no cost or refund you, your choice. Please don't ship anything back without written instructions from us.

If your order hasn't arrived within 20 days after the estimated delivery date shown on your order, contact us. We'll open an investigation with the carrier and either replace the order or refund you in full.

How Refunds Work

Refunds go to the original payment method and are normally issued within 5-10 business days of approval. Your bank or card issuer may take a few extra days to show it.

Exchanges

Want a different color or size? Email us and we'll sort it out; usually we ship the replacement first.

Business and Contact Information

Bella Picks is operated by AdvertaPro LLC.
30 N Gould St Ste N, Sheridan, WY 82801, United States
Email: info@bellapicks.com
Typical response time: within 1 business day.